We excel in Customer Service support including supply chain expertise, sales support, and administrative tasks.
Supply Chain Expertise
- Detailed Purchase Order Tracking
- Shipping Detail Information Requests
- Communications with Inventory Personnel
Sales Support
- Sample Requests & Delivery to CVS
- CVS.com Maintenance
- Customer Complaint Resolution
- Meeting Agendas & Follow-Up
Administrative Tasks
- Item Set Up & Item Maintenance
- Managing the CVS “Green Light” Process
- ECRM Tool Management
- CVS Promo Planning Tool & Circular Advertising submissions
- CVS Portals (STIBO, VFM, …)
- Deduction & Post-Audit Management
- Requests for Vendor P&L’s
- Review Vendor BDP’s
Contact us today to find out how we can help you reach your marketing and product goals!
