Customer Service Banner - Middlebridge Marketing Inc.

We excel in Customer Service support including supply chain expertise, sales support, and administrative tasks.

Supply Chain Expertise

  • Detailed Purchase Order Tracking
  • Shipping Detail Information Requests
  • Communications with Inventory Personnel

Sales Support

  • Sample Requests & Delivery to CVS
  • Maintenance
  • Customer Complaint Resolution
  • Meeting Agendas & Follow-Up

Administrative Tasks

  • Item Set Up & Item Maintenance
  • Managing the CVS “Green Light” Process
  • ECRM Tool Management
  • CVS Promo Planning Tool & Circular Advertising submissions
  • CVS Specific Forms  (New Items, Cost Changes, Displays, & Bonus)
  • Deduction & Post -Audit Management
  • Requests for Vendor BDP’s, SAF’s & P&L’s

Contact us today to find out how we can help you reach your marketing and product goals!